Six Sigma culture

Six Sigma is about creating a culture where all of these
things are established and deployed throughout the entire
workforce. It is about providing a structure in which
everyone knows what is expected of them, what their
contributions are, and how to measure their own success.
It is about creating an environment where people feel
good about themselves. It is about providing the training
and tools that everyone will need to maximize their and
their team’s performance. It is about being results oriented,
fueled by continuous improvement, and focused
on customer satisfaction.
A Six Sigma culture contains:
❑ A diverse workforce with varying levels of
education
❑ Training programs to teach the required skills
❑ An understanding by everyone of their roles for
success
❑ A unified workforce where everyone feels like part
of a greater whole
❑ Mutual respect for everyone’s knowledge and skills
❑ A commitment to succeed
❑ A focus on customer satisfaction